Insurance for Students

Insurance Claim

GROUP PERSONAL ACCIDENT (GPA) INSURANCE FOR STUDENTS:

All students are covered under the GPA Insurance Plan which provides 24-hour worldwide accident coverage while they are at the school premises (including school-based Student Care Centre), in Singapore or elsewhere, participating in school-related activities, including Co-Curricular Activities (CCA) and sports.

Parents may submit the GPA insurance claim online (eSubmission).

*For more details on the GPA Plan, please refer to: Student GPA Insurance Fact Sheet [PDF, 313.69 KB] (opens in new tab)

Online Submission

1. Go to Income’s GPA portal at https://studentgpa.incomegroupins.com.sg (opens in new tab)

2. Click on “New/Follow up Accident Claim”

3. Complete online claim form

4. Upload tax invoice(s), receipts (outpatient/inpatient claims) and required documents

5. Confirmation email will be sent to parent. NTUC Income will liaise with parent directly via email if there is any follow-up required

Follow Up Claim Submission

1. Go to Income’s GPA portal at https://studentgpa.incomegroupins.com.sg

2. Click on “New/Follow Up Accident Claim”

Enquiry on Status of Claims

1. Go to Income’s GPA portal at https://studentgpa.incomegroupins.com.sg

2. Click on “Check Claims Status”

Required Documents

1. For hospitalisation or day surgery, a copy of Inpatient discharge summary/ Day surgery form/ Attending physician's medical report

2. Police report, if applicable

3. If you have submitted a claim to any third party who has reimbursed your bills (e.g. other insurance policies/ insurers/ your employers), please submit copies of the following documents:

a. Reimbursement letter/ claim settlement letter from other source

b. Copy of the Shield Plan's settlement letter if there is any payment by Medisave-approved Integrated Shield Plan.

Please note that the list of documents above is not exhaustive. Other documents may be requested if necessary.